Contact Us
Got a question about one of the operators we cover, spotted something that needs updating, or just want to tell us we've got a review wrong? This is the page for it. We read every message that comes in and use reader feedback to keep our coverage of casinos not on GamStop accurate and current.
What we can help with
Slots Not on GamStop is a research and comparison site, not a casino, so there are limits to what we can do — but within those limits, we're genuinely useful to talk to. Reach out if you want to:
- Ask a question about how a specific site on our list handles bonuses, payments or game selection
- Flag outdated information — a welcome offer that's changed, a brand that's gone quiet, or a licence detail that needs a second look
- Suggest a new non-GamStop casino for us to research and potentially add to our rankings
- Give feedback on how we rate and rank the sites we cover
- Report a broken link, a factual error, or anything else that doesn't sit right on the page
What we can't help with
Because we don't operate any of the casinos listed on this site, we're not able to access player accounts, process deposits or withdrawals, resolve individual account disputes, or answer questions about a specific bet or spin outcome. Those queries need to go to the operator's own customer support team directly — every casino card on this site links through to the brand in question, and their support channels are the fastest route to a resolution.
If your enquiry is about managing a gambling problem or reinstating a self-exclusion, our Responsible Gambling page has practical guidance and support routes worth reading first.
Before you get in touch
A lot of common questions are already answered elsewhere on the site, so it's worth a quick check first:
- For a full rundown of how we assess and rank operators, our comparison criteria, and mini reviews of the leading brands, see Non Gamstop Casinos UK 2026 – Top Rated Sites Reviewed
- For background on who runs this site, why we cover casinos not on GamStop, and how we stay independent, visit About Us
- For the legal terms that govern use of this site, check our Terms and Conditions
How we handle your message
We aim to read and respond to messages in the order they arrive. Response times can vary depending on volume, and we're not able to guarantee a same-day reply, but every message gets looked at — whether it's a correction, a question, or a suggestion for a site we haven't covered yet. If you're reporting an error, it helps to tell us exactly which page and which detail you think is wrong, so we can verify it quickly against the operator's current terms.
We don't share reader details with the casinos we review, and getting in touch never affects how any brand is scored — our ratings aren't for sale, and contacting us doesn't change that in either direction.
A note on independence
Slots Not on GamStop may earn a commission when readers click through to a listed casino and sign up, as is standard across comparison sites in this space. That commercial relationship has no bearing on rankings, on how we respond to enquiries, or on which corrections we act on. If a brand deserves a lower score or a flagged limitation, we'll say so regardless of any affiliate arrangement.
A reminder before you play
Sites not on GamStop sit outside the UK's self-exclusion scheme, which is exactly why some readers seek them out after excluding themselves elsewhere — but that also means the usual GamStop safety net isn't there. Gambling should stay a matter of choice, not compulsion. If you've reached out to us because you're finding it hard to stay in control, our Responsible Gambling page is a good place to look for support before continuing to play. This site is intended for adults aged 18 and over only.